FAQs
Frequently Asked Questions
Answers to your questions about what ChroniQ Management is and how we help healthcare organizations deliver better care.
APCM
ChroniQ’s APCM program focuses on proactive, coordinated care that connects preventive, chronic, and transitional support. Unlike traditional models that address issues reactively, we prioritize early intervention, engagement, and outcome-based strategies.
Yes, in certain cases. ChroniQ helps you determine which combinations meet CMS compliance rules and ensures accurate billing for each program without code overlap.
We provide complete administrative and clinical support, data analytics, and patient engagement tools — helping you drive better outcomes and optimize reimbursements while focusing on patient care.
Eligibility depends on your participation type. Our team can assess your APM structure and guide you to remain compliant while maximizing revenue potential.
General
ChroniQ Management LLC is a healthcare coordination and compliance partner that provides Chronic Care Management, Remote Patient Monitoring, Annual Wellness Visit assistance, and Advanced Primary Care Management services to healthcare providers.
Our mission is to empower healthcare organizations with smart, patient-centered programs that simplify coordination, reduce readmissions, and improve long-term patient outcomes.
We deliver comprehensive, end-to-end care coordination solutions combining clinical expertise, real-time data, and compliance-driven technology — ensuring your patients receive the best care while your team stays efficient and compliant.
We act as an extension of your clinic, engaging patients under your brand name and care philosophy. Every interaction is designed to reflect your values and commitment to patient well-being.
Our pricing is flexible and tailored based on your patient volume, selected programs, and specific goals. Contact us for a customized quote that aligns with your practice’s needs.
We assist with accurate documentation, time tracking, and compliance reporting — ensuring every service delivered is properly billed under CMS guidelines.
Yes. Every program we offer follows CMS rules for documentation, patient engagement, and reporting — ensuring your practice remains fully compliant.
We maintain consistent communication, help manage medications, support care plans, and encourage patients to stay proactive about their health — between appointments and beyond.
If you wish to discontinue, simply notify your account manager. We’ll ensure a smooth transition and proper closure of active patient cases with full documentation handover.
CCM
CCM enhances patient outcomes, improves care quality metrics, and unlocks additional reimbursements. ChroniQ manages all coordination activities, allowing your clinicians to focus on direct care.
Patients receive continuous monitoring, support for medication adherence, and 24/7 access to help — improving satisfaction and reducing avoidable hospitalizations.
Outsourcing to ChroniQ reduces administrative workload, ensures compliance, and provides expert patient engagement specialists to handle outreach, documentation, and reporting.
Our care team conducts monthly follow-ups, records care activities, and shares updates with your providers — maintaining full CMS compliance and transparency.
ChroniQ is not just software — it’s a service solution combining advanced technology with human expertise to deliver measurable outcomes.
AWV
ChroniQ’s AWV process includes patient risk assessments, preventive screenings, care planning, and CMS-compliant documentation — ensuring your practice captures all eligible reimbursements.
Medicare beneficiaries with at least 12 months of coverage are eligible for a yearly AWV.
Qualified healthcare professionals such as physicians, nurse practitioners, and physician assistants can conduct AWVs. ChroniQ assists your team with scheduling, reminders, and reporting.
We identify eligible patients, streamline documentation, and automate reminders — helping you complete more AWVs with minimal administrative effort.
We follow HIPAA standards, employ encrypted systems, and maintain detailed audit trails to protect patient data and ensure CMS compliance.
Yes. Our team offers complete training, onboarding support, and ongoing performance tracking for your AWV staff.
RPM
We serve physicians, specialty clinics, and healthcare organizations looking to expand their care delivery through remote monitoring.
We partner with leading device manufacturers providing FDA-approved monitors for blood pressure, glucose, oxygen levels, and weight tracking.
We analyze patient health data and EHR records to identify individuals who qualify for CMS-approved RPM reimbursements.
Our coordinators guide patients through setup, explain device usage, and provide ongoing technical and health support to ensure engagement.
Your clinicians retain oversight and review of data. ChroniQ handles patient communication, daily monitoring, and documentation — keeping providers informed with actionable insights.